Order Policies

 

We offer delivery services to most countries from internationally renowned logistics companies for equine Transportations such as Peden Bloodstock ,  John Parker International Horse Transport  , European Horse Service  , Equitrans France.

And for Horse trailers, we use logistic companies such as DB Schenker, CMA CGM ,FedEx Freight , Maersk,  etc. to meet the needs of our customers.

Most of our Products are shipped within the EU, to America and most of Asian countries.

For special countries or regions like Russia, after the goods reach customs, we offer the following logistics options for the remaining journey:

1. Customers can handle customs clearance procedures themselves and collect the goods at customs.
2. After customs clearance, we will designate a local freight service to deliver the goods to the customer. The shipping cost for this leg will be borne by us, but the customer will be responsible for any loss of goods.
3. Customers can arrange their own freight forwarder or logistics company to assist with customs clearance and transportation for the remaining journey. Customers will be responsible for the shipping cost for this leg and any loss of goods.

For customers in special countries and regions, our team will communicate with you further before shipment to clarify your preferred logistics option. We will make every effort to provide the necessary support and assistance to ensure the safe delivery of the goods to your hands.

 

 

Important Notice

When you order, please make sure that all the shipping information you fill in the form is correct, including detailed address, phone number, zip code, email, shipping agent, etc. We will send the information you fill in directly to the shipping agent.

We are not responsible for the form of shipping.